AI Agent Workflows
Meet Your Smartest Teammate:
Generative AI
Generative AI isn’t just another automation tool. It’s been trained on vast amounts of data from the internet—books, articles, emails, manuals, technical documentation, support chats, and even conversations—so it has a deep understanding of how humans communicate, ask questions, and solve problems.
This enables it to go far beyond basic automation. It can read and understand complex documents like legal contracts or technical specs, summarize lengthy reports into bullet points for executives, write high-converting marketing copy, generate personalized sales emails, draft policy documents for HR, or even script chatbot responses that sound natural and helpful.
In short: Automate tasks, scale knowledge work, and unlock productivity across every team—with an AI that understands language like a human.
24/7 Performance. No Coffee Needed.
- ⚡ Works at the speed of thought
- 🌙 Runs 24/7—never tired, never distracted
- 📈 Gets smarter with use
- 🔒 Always consistent, always on brand
Real Work. Real Results. Across Every Team.
Feature 1 –
Understands Language
• Reads and writes natural language like a trained human
• Creates reports, blogs, summaries, responses—instantly
Feature 3 –
Listens & Responds
• Transcribes and understands speech
• Summarizes meetings, drafts follow-ups, chats with users
Feature 2 –
Processes Massive Data
• Scans thousands of documents in seconds
• Finds insights and patterns humans would miss
Real Work. Real Results.
Across Every Team :
Customer Service
- AI-Assisted Customer Support by Voice
- AI-Assisted Service Responses by Email
- Data-Augmented Customer Support
Generative AI is transforming customer service through several high-impact use cases. It can assist support agents during live calls by providing expert product knowledge, persuasive talking points, and personalized recommendations—boosting both sales and customer satisfaction.
AI also automates inbox management by retrieving relevant data from systems like SAP or CRM, handling customer inquiries, sending delivery updates, and even placing orders autonomously.
More advanced AI-powered workflows go further by managing multi-turn customer conversations, dynamically pulling information via APIs, identifying what’s needed to resolve the case, escalating to human agents when necessary, and submitting post-call issue reports—while continuously learning from past interactions to improve over time.
Sales
- AI-Powered Lead Generation
- Inbound Sales Assistant
- Sales Opportunity Intelligence
- AI-Assisted Proposal Writing
Generative AI is revolutionizing sales by automating and enhancing every stage of the funnel. AI agents can analyze data to identify ideal customers, craft personalized outreach messages, and automate prospecting tasks like research and meeting scheduling.
AI can interpret customer inquiries, match specifications, and recommend products. It also supports sales enablement by simulating customer interactions, evaluating reps’ product knowledge and techniques.
Additionally, AI-assisted proposal writing streamlines the creation of tailored, high-impact proposals by automatically generating content based on client data, past proposals, and predefined templates. It ensures consistency, reduces turnaround time, and allows teams to focus on strategy and client-specific insights rather than formatting and boilerplate text.
Human Resources
- Automated Applicant Matching
- HR Document Processing Workflow
- HR ChatBot for employee enquiries
Generative AI streamlines HR processes by automating key tasks across recruitment, onboarding, and employee support. It can write compelling job postings, analyze applications in depth, and match candidates based on skills and experience—making hiring faster and more precise.
AI also automates administrative workflows such as onboarding paperwork, benefits enrollment, compliance checks, and performance review documentation by extracting relevant data from submitted forms and routing them through the appropriate approval chains.
Additionally, AI-powered HR chatbots allow employees to self-serve information, such as travel policies, remaining holiday balances, and other internal queries—reducing workload on HR teams while improving employee experience.
Operations
- Automate Internal Workflows & Reporting
- Analyze Performance or Log Data
- Generate SOPs and Internal Documentation
Generative AI enhances operational efficiency by automating time-consuming internal workflows and surfacing actionable insights from data. It can handle routine tasks such as generating reports, managing document approvals, and analyzing system logs or performance metrics.
Whether it’s processing invoices, preparing reports, handling onboarding paperwork, or routing compliance documents, AI-assisted workflows improve speed, reduce errors, and allow operations teams to focus on more strategic initiatives—unlocking efficiency across the entire organization.
AI also plays a key role in knowledge management, generating SOPs, process documentation, and internal guides based on best practices or historical examples—ensuring clarity, consistency, and scalability across departments and locations.
Legal
- Review and Summarize Contracts
- Highlight Potential Legal Risks
- Draft Standard Clauses and Agreements
Generative AI accelerates legal workflows by taking on some of the most time-intensive tasks. It can quickly review and summarize lengthy contracts, flagging key terms, obligations, and deviations from standard clauses—saving legal teams hours of manual reading.
AI also identifies potential risks by analyzing language patterns and comparing terms against internal policy, prior cases, or regulatory standards. This enables faster, more consistent risk assessments across high volumes of documents.
From NDAs to service agreements, AI can draft standard legal templates and boilerplate clauses, ensuring compliance and consistency while freeing legal teams to focus on high-value advisory work and complex negotiations.
Marketing
- AI-Generated Campaign Content
- Personalized Messaging at Scale
- Performance-Optimized Content Creation
Generative AI streamlines HR processes by automating key tasks across recruitment, onboarding, and employee support. It can write compelling job postings, analyze applications in depth, and match candidates based on skills and experience—making hiring faster and more precise.
AI also automates administrative workflows such as onboarding paperwork, benefits enrollment, compliance checks, and performance review documentation by extracting relevant data from submitted forms and routing them through the appropriate approval chains.
Additionally, AI-powered HR chatbots allow employees to self-serve information, such as travel policies, remaining holiday balances, and other internal queries—reducing workload on HR teams while improving employee experience.
"Mandolai’s generative AI tools transformed how our marketing agency works—within a few months of launching their custom workflows, we had already doubled our productivity."
"Mandolai helped us tripple our proposal output without adding a single person to the team. Their AI workflows now handle the heavy lifting—so we spend less time formatting and more time closing deals."
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